How to Submit a Tax-Exempt Certificate

If your organization qualifies for sales tax exemption (for example, a 501(c)(3) nonprofit), you can submit your tax-exempt certificate to have sales tax removed from your orders.

There are two ways to submit your tax-exempt certificate:

Option 1: Submit Through Your Account Settings

  1. Log in to your account.

  2. Go to Account Settings.

  3. Locate the Tax Exemption section.

  4. Upload your State Tax ID or Tax-Exempt Certificate.

  5. Submit the document for review.

Our team will review the document and approve the exemption if it meets the requirements.

Option 2: Submit From an Order Details Page

If you have already placed an order, you can also submit your tax-exempt certificate from the order page.

  1. Log in to your account.

  2. Open the Order Details page for the order.

  3. Upload your Tax-Exempt Certificate.

  4. Submit the document for review.

What Happens After You Submit

  • Our team will review the tax-exempt certificate.

  • Once approved:

    • Future orders placed under your account will not include sales tax.

    • If the exemption applies to a recent order, a refund for the sales tax may be issued.

Important:
Refunds for previously placed orders can only be issued for orders placed within the past 60 days.

Validity of Your Tax-Exempt Status

Your tax-exempt status will remain active until the expiration date listed on your tax-exempt certificate.
You may be asked to submit an updated certificate once the current one expires.